New Documents Prove Pattern of Overcharging, Denied Appeals, and Hidden Fees—While One Resident Gets a Hearing, Another Faced Shutoff for Same Violations
Two months after our initial investigation into McCloud Community Services District’s billing practices, new documents obtained by Siskiyou News reveal the controversy runs deeper than isolated errors. The district’s own policies expose a “standby fee” charging residents for non-existent service, while appeal packages from two residents—submitted just months apart—show wildly different treatment based on whether a customer knows to invoke state law.
The cases of Nicole Monpain and Jolie Hickman, now separated by a clear timeline, demonstrate what appears to be a systematic approach: delay, deny, and disconnect—unless the resident forces a public hearing.
2 Comments
GOES TO SHOW EVEN QUAINT LITTLE TOWNS ARE CORRUPT
It’s time the State come in and does an audit. What did they do with the Covid fund ? Have they been turned into Covid? IRS? The Governor ?
These two women needs to seek out a big law firm and get your money back, get the funds back for everyone that were over charged.
The service district has changed my husband and I for 30 years for water on my lot which has no water. Bruce French was the manager at the time in 1994 when we purchased the property and he ignored us so I wrote a letter to the district but they ignored me. Karen Colombero, McCloud